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We do our best to answer your questions as soon as possible. Usually, this will be within 48 business hours.

Urgent Enquiries

(03) 8790 3082

MON-FRI 9:00AM – 4:00PM
Australian Eastern Standard Time

If your query is urgent, you can call us within business hours. We may need to take your details and get back to you during busy periods.

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We do our best to answer your questions as soon as possible. Usually, this will be within 48 business hours.

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Frequently Asked Questions

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Factory 5/3 Vesper Drive

Narre Warren, VIC 3805

Monday to Friday 9am-4pm, but you can pick up your order from 8am-4pm.

Upon your order being completed, we will notify you. Although most orders are cut within 24-48 hrs please be aware we allow 3 days cutting time + if chosen, the delivery time. We can not store goods so it is important to book delivery if you can’t collect.

We deliver Australia wide, depending on dimensions. Some items may not be able to be delivered due to size or fragility. If you’d like to arrange your own courier, please let us know  so we can pack and advise what day it can be collected. The label will need to be sent 1 day before collection during business hours so it is labelled ready. Please check our office hours, before arranging for the courier. Delivery will be at your own risk.

All orders must be paid for prior to commencement. 

Yes, we can customise sneeze guards, medical screens and Covid-safe screens to your specifications. Here are some different styles and specifications.

Yes, we do. You can customize your own specifications or purchase a ready made one here.

Yes, you can. Visit our Made to Order page to place an order.

Yes, our display boxes are versatile and practical. They can be used to display a variety of products. You can order a custom made display box here.

Both are large machines with flat beds that we use to cut with. 

Our laser leaves a sheen on the edge while the CNC router leaves an opaque finish.

The laser has a 1200mm x 700mm bed, and the CNC router has a bed size of 4000mm x 1500mm.

A laser uses a light beam to cut and has narrower margins than the CNC router, of which has a 5mm bit as a minimum size to cut with. The CNC cuts through 20-30mm acrylic far easier than a laser.

A laser cuts sharp external and internal corners.

Yes, we do. Please note that colour variances can occur between orders depending on dye lot batches and suppliers. View our colour chart here.

They are different for a few reasons, with both having their own benefits.

Polycarbonate is stronger, and for the most part fairly unbreakable, yet has more flex and scratches easier. You can buff scratches out of acrylic but can’t out of polycarbonate.

Acrylic has more variety in colour and thickness.

It is possible with recommended techniques, however it is dependent on skill and ability.

We can however supply a small piece of material with your order to practice on along with a tip sheet. Polycarbonate is often reported to be easier for the home user to work with.

We are not glaziers so can not outright answer this, however we believe depending on the size, thickness and finish this can vary either way.

We can say it’s easier to work with.

Much lighter and approximately 17 times stronger.

Transparent acrylic is see-through.

Only use Opaque/solid colours or you will see the adhesive, or the ripples from the adhesive.

Do NOT use transparent or translucent colours.

Email us on and enter in the subject field: ETA of current order.  We cannot promise but we will do our best depending on availability of stock, our workload, factory hours and time of order.

We don’t cut materials you have bought elsewhere, as we don’t know the material quality, there is no way of knowing if it’s a non-stable acrylic.

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